Terms and Conditions

Please note that this page is only an example of terms and conditions and should not be relied on as a complete statement of the law. To understand your rights and obligations fully, study the relevant law or consult a solicitor.

Prices and Payment

All prices are in Euro. Delivery charges are not included in the prices quoted. We accept payment by bank transfere or pay pal. Goos were shipped only after we got your payment.

Delivery

We deliver within 3 working days.

Delivery Costs

The delivery costs are 7,- Euro.

Purchasing

All items offered on our website are subject to availability. To purchase any of the items on our Web Site, click the "Add to Basket" button shown on each product page. When you place an order to purchase a product by clicking the button "Order Now", we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've accepted your order or dispatched the product to you. The contract will be filed. For safety reasons your order’s data are not accessible via internet. We keep these data in confidence according to our privacy policy.

Cancellation

You have the right to cancel your order within 14 days (starting the day after you receive the goods) and return them for a full refund. Should you cancel the contract we will then refund you the price you have paid for the goods. It is your responsibility to give notice of your wish to cancel within this cancellation period by email, fax or letter. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service.You have to bear the costs of the return.

Customer Service

Any complaints regarding the goods or services supplied should be made to:

Germantoys Thomas Finck, Quittelsdorf 6, 07426 Königsee-Rottenbach Germany

Th.Finck@web.de

You can e-mail, write, telephone or fax us with your complaint. Our normal office hours are 9am - 7.30pm Monday - Friday, 9am - 1.00pm Saturday.

Statutory Rights

These Terms and Conditions do not affect any of your statutory rights.